For all international shipping orders, you must contact a freight forwarding company to arrange pickup from our location. It's easy, and we are happy to help guide you throughout the process.
Here's what you'll need to do in order to have your unit shipped outside the US:
1. Obtain Measurements
First, you will need to contact us for shipping weight, pallet size, and overall unit size, as the freight forwarding company will need this information in order to provide you with an accurate estimate of shipping costs.
2. Get Estimates from a Freight Forwarding Company
The freight forwarder will ask you to provide the unit measurements, which you will have received after contacting us, and they will provide you with a shipping estimate based off the measurements you provide. Many of our customers have used R+L Global Logistics.*
3. Contact Us to Complete Purchase
Once payment is received, we will arrange to have the unit shipped to our warehouse. Payments must be made via wire transfer, check, or money order. Unfortunately, we do not accept credit card payments for international orders at this time. Transit time will be determined by your freight forwarding company.
4.Wait For Us to Contact You
We will contact you when the unit has arrived and is ready to be picked up from our warehouse.
5. Arrange for Pickup
Once you have confirmation that the unit is in our warehouse, it is up to you to contact your freight forwarder to arrange for them to pick up the unit.
6. Your Unit Is On Its Way
Now it's time to get excited that your unit is on its way to you! Once the unit leaves our warehouse, all shipping communications will be between you and your chosen freight forwarding company.
*We are in no way affiliated with R+L Global Logistics.