Shipping Methods, Rules and Costs
Top Mobility accepts orders 24 hours a day, 7 days a week. Orders delivered within the 48 contiguous states should arrive in 3 – 7 business days, depending on delivery location and product availability. Orders are processed in the order they are received. Expedited shipping methods are available for select products.
We provide FREE SHIPPING within the 48 contiguous United States for ALL ORDERS
★ Free standard ground shipping for all orders within the 48 contiguous United States.
★ A minimum handling fee might apply on some small products.
★ You will be provided with the total shipping cost for your order during Checkout.
★ If you choose an expedited shipping method, your order must be received and accepted by 11:00 a.m. EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.
★ Depending on the item(s) you purchase and the location to which the items will be delivered, different shipping methods will be available. Some shipping methods have their own restrictions and charges that will be applied to your order.
★ You will be asked to provide a valid phone number at Checkout. We deliver most of our orders via UPS, FedEx or Freight Companies, which require a valid phone number to ensure delivery.
48 Contiguous United States
Puerto Rico, Alaska, Hawaii or Canada
Billing and Shipping VerificationWe ship only to the billing address of the cardholder or to a verified shipping address. The verified shipping address is the address on file from your credit card company or a manually verified address by Top Mobility after the order is placed. If the information you provide us does not match, we will not process your order. If an order is placed where the shipping and billing address does not match we will put the order on hold for manual verification. We may require a copy of your identification card to be faxed or emailed to us.
P.O. Boxes / Military APO / FPO AddressesWe are currently unable to ship orders to PO Boxes or Military APO/FPO Addresses at this time. We deliver most of our orders via UPS, FedEx or Freight Companies, which at this time do not deliver to P.O. Boxes, APO's, or FPO's.
Expected Delivery TimePlease note that expected delivery times will appear on your sales receipt. After your order leaves our warehouse, delivery times vary according to the shipping method you select during Checkout and the location of your shipping address. Most larger items are delivered by freight companies. Please note that freight deliveries are Monday through Friday only, and they do not deliver on weekends.