Warranty

All service is to be arranged with your local dealer. Contact your local dealer for any discrepancies in warranty claims.

All eBikes, scooters, electric ATVs & mobility scooters are covered by a 2 year warranty on motor & frame, 6 month warranty on controller, batteries, & all other non-wear & tear components at time of purchase, as stated on the original signed invoice.

Electric pocket bikes, electric dirt bikes are covered by a 60 day parts only warranty at time of purchase, as stated on the original signed invoice.

Electric stand up scooters and toy cars are covered by a 45 day Parts at time of purchase, as stated on the original signed invoice.

Wear & tear components include, but are not limited to, tires, tubes, cables, fuses, speakers, and the likeare not covered under any warranty.

Anything purchased boxed, through a dealer, or purchased on-line, is covered singularly by a 14-day parts only warranty (from date of shipment/delivery).

Manufacturer’s limited warranty does not cover parts including, but not limited to Material (seats), Fairings (plastics), brake pads, tires, tubes, or damage due to lack of maintenance, accident, misuse or abuse.

Any modifications made to this vehicle void the warranty.

You may return defective parts at your expense and we’ll send you a replacement part at our expense. Depending on the seriousness of the failure, we may ask for a picture of the part/s in question, and to also verify warranty information. Once the warranty claim is approved, we’ll send the replacement part(s) via courier service within Canada, and other means outside of Canada. You should have them within a few days in most cases (in Canada.)

If the required part(s) are not in stock and must be ordered, an estimated delivery time will be given.

All Boxed Units, and units purchased on-line, are covered by a 14-day parts only warranty.