Customer Service Journey

How can we help?

Our Top Mobility Specialists are here to make sure that you receive a 5-star customer service experience. Please fill out the form below, and one of our specialists will be assigned to resolve your issue as quickly as possible. You will receive a response within one business day.

I need help with my:
 

You need product support for your scooter

You need product support for your lift chair

You need product support for your power chair

You need product support for your vehicle lift

Not a problem, let’s get right on it. In order to provide full product support, please provide the information below so we can serve you better.

You need specific parts for your scooter

You need specific parts for your lift chair

You need specific parts for your power chair

You need specific parts for your vehicle lift

Not a problem, let’s get right on it.

In order to find the right part for your unit, please fill out the information below.

*Required fields

Your scooter is not working properly

Your lift chair is not working properly

Your power chair is not working properly

Your vehicle lift is not working properly

That sounds serious, let’s get right on it. In order to provide full product support, please provide the information below so we can serve you better.

*Required fields

* Select all files together

Item arrived damaged

Let’s get this issue resolved as quickly as possible.

Please fill out the information below and attach photos/videos showcasing the damaged product and packaging.

*Required fields

* Select all files together
*Amazon products that arrived damaged must go through Amazon Customer Service.

You want to make a warranty claim

Let’s get this issue resolved as quickly as possible.

Please fill out the information below and attach photos/videos showcasing the claim.

*Required fields

* Select all files together
*Amazon products that arrived damaged must go through Amazon Customer Service.

All Done!!

You are in good hands. One of our Top Mobility Specialists will contact you shortly to get your issue resolved as quickly as possible. We will contact you within one business day of your request.

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