Return Exceptions

We want you to be fully satisfied with every item that you purchase from TopMobility.com

Our standard return policies do not apply to all items. Some items cannot be returned.

Please call us at 1-888-364-3813 if you have any questions regarding return exceptions.

Non-returnable items include:
  • Bath and Safety Products
  • Personal or Hygiene Products
  • Batteries, Chargers or Electrical components
  • Used equipment
  • Special/custom orders
  • Stair lifts and elevators
  • Mattresses and Cushions
  • Replacement Parts
  • Lift chairs that have been custom built, including fabric upgrades or heat and massage options
  • Lift chairs that have been set up and used within the home
Tap to call 1-888-364-3813