Return Exceptions

We want you to be fully satisfied with every item that you purchase from

Our standard return policies do not apply to all items. Some items cannot be returned.

Non-returnable items include:

  • Bath and Safety Products
  • Personal or Hygiene Products
  • Batteries, Chargers or Electrical components
  • Used equipment
  • Special/custom orders
  • Stair lifts and elevators
  • Mattresses
  • Replacement Parts

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