Return Rules and Restrictions
- Items must be returned within 30 days of delivery.
- You must include the original packing slip or your sales receipt. Be certain to save copies for your records.
- Your returned item must be in new condition, in original boxes, and with all paperwork, parts and accessories.
- Shipping and handling costs and other additional charges are non-refundable.
- We will not accept CODs or third party billing for returned merchandise.
- You can expect a refund in the same form of payment originally used for purchase within 3-5 days of our receiving and inspecting your returned product, minus shipping/handling and restocking fees.
- Lift chairs can only be returned due to shipping damage. Once the lift chair has been set up and used, it is not eligible for return.
Call us at 1-888-364-3813 and we'll help guide you through the return process.