Return Rules and Restrictions

  • Items must be returned within 30 days of delivery.
  • You must include the original packing slip or your sales receipt. Be certain to save copies for your records.
  • Your returned item must be in new condition, in original boxes, and with all paperwork, parts and accessories.
  • Shipping and handling costs and other additional charges are non-refundable.
  • We will not accept CODs or third party billing for returned merchandise.
  • You can expect a refund in the same form of payment originally used for purchase within 3-5 days of our receiving and inspecting your returned product, minus shipping/handling and restocking fees.
  • Lift chairs can only be returned due to shipping damage. Once the lift chair has been set up and used, it is not eligible for return.

Call us at 1-888-364-3813 and we'll help guide you through the return process.

Return Request Form

Tap to call 1-888-364-3813