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THREE-YEAR LIMITED WARRANTY
Three years on all structural frame components; including platform, seat post, and frame.
ONE-YEAR LIMITED WARRANTY
From one (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon
examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider’s option,
without charge. Warranty labor charges are NOT included. The purchaser is responsible for the delivery to the
authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always
required. For warranty service, please contact the retail establishment from whom you purchased your EV Rider
product.
SHIPPING: All warranty items will be shipped via UPS/Fedex Ground. Expedited shipping will be at the expense
of the purchaser.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (The
increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.)
The purchased batteries are warranted by EV Rider for 6 months after the purchase of the Unit.
Warranty service can be performed by EV Rider or by an authorized EV Rider service facility. Do not return faulty
parts to EV Rider without prior consent. All transportation costs and shipping damage incurred while submitting
parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
The Warranty excludes:
• Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery
and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
• Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper
operation, excessive loading, maintenance, or storage, commercial
use or use other than normal.
• Used other than for the purpose of the purchaser’s mobility.
• Repairs and/or modifications made to any part of the scooter without specific and prior
consent from EV Rider, LLC
• Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider.
International Shipments:
DEALERS MUST PAY THE COST OF SHIPPING FROM THE US PORT OF EXPORT. Parts will be replaced
under the warranty program as stipulated by its guidelines.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery
faults due to a defect in the original manufacture will normally become obvious within the first two months of use.
Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or
accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express
warranty. Batteries provided at no cost with the unit carry no warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1)
year from the date of the original purchase and to the extent permitted by law. Any and all implied warranties are
excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are
excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of
limitation of incidental or consequential damages. So, the above limitation or
exclusion may not apply to you. |
